Call Center Representative Hybrid Job at Chesapeake Specialty Care, Annapolis, MD

M3N1NllxVWxQOWRVZUswZjNvOTZZeUFadWc9PQ==
  • Chesapeake Specialty Care
  • Annapolis, MD

Job Description

Remote Call Center Representative:

Annapolis ENT, a division of Chesapeake Specialty Care, is hiring a Call Center Representative to work from home Monday through Friday. Call Center Agents will schedule all appointments as well as triage patient questions that get sent to the Physicians. Starting salary is $16-$18/ hr plus benefits.

Duties/Responsibilities:

• Schedule appointments, which requires verification of the patient's insurance information, demographic details, reason for visit, etc.

• Address emails and messages in a timely manner.

• Maintain a positive attitude during busier call hours.

• Call patients affected by a schedule change to move their appointments.

Required Skills/Abilities:

• Strong critical thinking, organizational, and problem-solving skills.

• Ability to work independently.

• Highly effective verbal communication and interpersonal skills including courtesy, resourcefulness, and efficiency.

Education and Experience:

• Call center experience is preferred but not required, preferably in a medical office.

• Computer/technology savvy a requirement.

• High school graduate or equivalent required.

• Bilingual in Spanish and English is preferred but not required.

Physical Requirements:

• Prolonged periods of sitting at a desk and working on a computer.

Job Tags

Work at office, Remote work, Monday to Friday,

Similar Jobs

YDesign Group

Shipping & Logistics Analyst Manager Job at YDesign Group

 ...understanding of parcel & freight rate structures, surcharges, and shipping cost drivers. ~ Familiarity with owned inventory and drop-ship fulfillment models. Traits for Success at Lumens Self-driven and proactive: You seek out problems before they surface. Curious... 

Datavant

HCA Ops Manager Job at Datavant

Datavant is a data platform company and the world's leader in health data exchange. Our vision is that every healthcare decision is powered by the right data, at the right time, in the right format.Our platform is powered by the largest, most diverse health data network...

Optum

Radiology Technologist - $23-45 per hour Job at Optum

Radiology Technologist - $23-45 per hour at Optum summary: A Radiology Technologist at Optum in Brooklyn, NY, performs diagnostic imaging procedures, prepares patients, operates imaging equipment, and maintains radiologic devices. The role emphasizes radiation safety...

Reliant Home Care Services

HCA/CNA Job at Reliant Home Care Services

Home Health Aide (HHA) in Riverside County If caring for others comes natural to you, this is an ideal career opportunity! As an HHA, youll earn competitive pay helping seniors live safely and happily at home. From bathing and dressing to meals and companionship...

Chef Nick DiGiovanni

Graphic Designer Job at Chef Nick DiGiovanni

 ...Job Description Who were looking for We are looking for an experienced, creative and resourceful Graphic Designer to conceptualize and design thumbnails for Nick DiGiovannis YouTube channels. Your primary responsibility will be to create engaging thumbnails...