Chinese Translator- CAIPA Ambassador (On-Site) Job at CAIPA MSO, New York State

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  • CAIPA MSO
  • New York State

Job Description

Job Type


Full-time

Description

As the Chinese Translator-Care Navigator for Maimonides Hospital, the role is to enhance patient care, patient experience, and transitional care of Chinese patients in the Emergency Department, in-patient setting, and outpatient units, as well as the cancer center. The goal is to promote patients' bio-psycho-socio-economic well-being and connection to community resources and support. Furthermore, the Chinese Translator-Care Navigator helps facilitate appropriate follow-up care when patients return to the community in order to reduce patients' readmission risk.

Responsibilities
  • Assist patients in navigating their care in a medical setting, including simple interpretation for Chinese-speaking patients.
  • Expect community referred patients, and greet and assist with registering patients in the hospital setting.
  • Foster communication between hospital and referring community physicians.
  • Identify and engage with patients that require additional community support and make referrals to the CAIPA Care team in order to facilitate connection to community resources.
  • Update or add PCP information to the hospital system in order to ensure that discharge records will be transmitted to the correct PCP following patient discharge.
  • Provide psychosocial support to patients and their family members. (only applicable to Cancer Center)
  • Organize and facilitate support group programs for Chinese-speaking patients in collaboration with the Cancer Center teams. (only applicable to Cancer Center)
  • Liaise with the Asian Outreach department in order to troubleshoot challenging patient issues.
  • Facilitate the safe discharge of patients from the ED and Inpatient units by collaborating with case managers, nurses, and doctors.
  • Follow up with patients post-discharge in order to promote timely and appropriate follow-up care, enhance medication compliance, and identify issues needing further assistance.
  • Assist patients in making specialist appointments through appointment scheduling and the Asian Outreach department.
  • Remind patients of upcoming specialist appointments and assist with rescheduling as needed (only applicable to Outpatient)


Requirements


  • High School graduate or equivalent
  • Bilingual in Chinese required
  • 1 years of work experience in Health Care preferred.
  • Care Management experience preferred.
  • Mobility required
  • Good oral and written communication skills

Benefits
  • Competitive Health Benefits including Medical, Vision, Dental and Life Insurance
  • 401k retirement plan with a 6% corporate match
  • Paid Time Off
  • 13 Paid Holidays
Salary Range: $48k-$62k

Job Tags

Holiday work, Full time, Work experience placement,

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