**Customer Service Specialist - German** at **Omio** Communicate between travellers, Omio and, in certain cases, our transport providers Be the first point of contact for travellers across multiple channels (email, phone, social media) for any inquiries related to their travel plans (e.g. questions about payments and modifying bookings, handling requests and complaints) Deliver and maintain a high level of service and customer satisfaction Support your team as the company grows and expands to different markets What you bring to the table You are a talented communicator and natural problem solver You speak Spanish and English fluently You like taking ownership of cases and are passionate about helping customers You are well organised with a constant drive to optimise the way you work You already have experience in customer service or customer facing roles. An attractive salary and benefits package Annual travel allowance to fund your trips and adventures An educational budget for courses or workshops to help you gain even more skills Catered weekly lunches and monthly social events Subsidised Urban Sports Club membership A diverse team of more than 45 nationalities We encourage you to apply even if youre still developing some of these skills! We value diversity and welcome all applicants regardless of ethnicity, religion, national origin, sexual orientation, gender identity, age or disability. **Privacy Preference Center**
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