Our team is growing, and we’re looking for our next problem-solving dispatcher. We’re looking for an organized dispatcher to help our growing customer-base and field team prioritize service calls. You'll be responsible for preparing work schedules and handling customer requests and complaints. You’ll also communicate with field units and customers using two-way radios, telephones, and messaging apps. You have data entry experience, basic computer skills, and excellent interpersonal skills. If this sounds promising, apply today! Responsibilities: • Communicate with customers and field teams about service details and special requests • Prepare documents for dispatch • Document service schedules and customer complaints • Coordinate service calls for field teams and customers • Create and change service calls when needed Qualifications: • Strong knowledge of customer interface and interaction • Candidate required to have high school diploma or GED; preference for candidates with associate or bachelor’s degree • Candidate must have great customer service communication, organizational, and interpersonal skills • Experience working with people under stressful and dynamic conditions • 1+ years of experience as a service dispatcher is preferred, but not required • Mandatory 3+ years of dispatching experience in construction or dump trucking field • Exceptional communication, organizational, interpersonal, and customer service skills • Experience working with people under stressful and dynamic conditions while maintaining a positive mindset • Confidence in being able to implement a positive customer journey Compensation: $50,000 yearly
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Compensation:
$50,000 per year
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