The Epic HIM Analyst is the primary support contact for the HIM application, including the areas of Deficiency Tracking, Coding, Release of Information, and Identity management. They coordinate all issues for their application areas and must be very knowledgeable about the organization's policies, procedures, and business operations. Responsibilities include, but are not limited to, the following: Acting as the primary support contact for the application's end‐users; Identifying issues that arise in their application area as well as issues that impact other application teams and working to resolve them; Guiding workflow design, building, and testing the system, and analyzing other technical issues associated with Epic software; Identifying and implementing requested changes to the system; Serving as a liaison between end users' workflow needs and Epic implementation staff; Maintaining regular communication with Epic representatives, including participating in weekly project team meetings; Working with Epic representatives, your organization's business community, and end users to ensure the system meets the organization's business needs in regards to the project deliverables and timeline; Developing an understanding of operational needs to set the direction for the organization's workflows by attending site visits and other integrated sessions; Participating in training and working with end users; Troubleshooting problems and questions; Reviewing the status of projects and issues on an ongoing basis with leadership; Holding weekly communications with team members to discuss the status of deliverables, shared issues, end‐user concerns, budget, and upcoming milestones; Performs other duties as assigned. Education requirements include certification in Epic HIM Deficiency Tracking, Coding, Release of Information, and Identity. Preferred knowledge of HIM workflows and procedures, clinical background, and a Bachelor’s Degree or relevant experience. Experience with HIM systems, workflows, transcription, scanning, confidentiality, and Epic HIM system is a plus.
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