Job Description

Job Description

Job Description

Turbo Tim’s mission is to offer exceptional service in order to help our customers feel safe on the road and comfortable in our shop. We strive to fulfill this mission, daily, through compassionate listening, attention to detail, and excellent communication for both our customers and internally among team members. And we gotta have fun!

Job Title: Facilities Manager
Location: Multiple Locations - Twin Cities, MN

The Facilities Manager is responsible for organizing, executing, and improving how we maintain and repair our four shop locations. This includes managing internal team members, outside vendors, and implementing a cloud-based work order system. This role balances strategic planning with daily oversight, keeping communication open and outcomes on track.

Facilities Planning & Maintenance

• Compile and prioritize building maintenance and repair needs

• Assign tasks to internal staff; track in-progress and completed work

• Order and manage necessary supplies and parts

Preventative & Routine Scheduling

• Maintain preventative maintenance schedules for equipment and systems

• Oversee janitorial/cleaning and landscaping schedules

• Ensure all locations are clean, safe, and aligned with Turbo Tim’s standards

Vendor & Project Management

• Select, coordinate, and oversee outsourced repair vendors and contractors

• Facilitate large projects with timelines and budgets

Team Leadership

• Supervise 4 direct reports (2 cleaning/environmental, 2 maintenance techs)

• Foster a culture of pride, communication, and accountability

• Coach and support individual and team performance, creating and supporting career journeys and development

System & Budget Oversight

• Implement and manage a cloud-based work order tracking system

• Track facility budgets, report variances, and optimize spending

Stakeholder Communication

• Ensure transparent communication with shop managers and other stakeholders

• Provide timely updates, clarify request status, and close the loop with follow-up

• "Handy Person" Repairs

• • Participate in basic hands-on repairs and preventative maintenance

• Create and maintain repair and maintenance budgets

• Complete repair requests and regular task schedules in a timely, efficient manner

• Build trust with shop leaders through clear updates and follow-through

• Maintain satisfaction of internal stakeholders and direct reports

Required Experience & Skills

• 5+ years in facilities, operations, or multi-site maintenance

• Experience supervising staff and managing vendors

• Organized and detail-oriented with strong follow-through

• Familiar with maintenance or task tracking software

• Approachable, proactive, and aligned with our values

• Highly encouraged to volunteer at least once per year at a Turbo Tim’s sponsored event

• Must be able to travel between locations as needed

• May occasionally work outside regular hours during major repairs or seasonal projects

• Other duties as assigned. Management reserves the right to modify this job description as needed to fit company needs

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