Job Description

Salary : $39,662.00 - $44,512.00 Annually
Location : Health Department, NC
Job Type: Full Time
Job Number: 376-2025-1241
Department: Health
Opening Date: 09/24/2025
Closing Date: 10/8/2025 11:59 PM Eastern


General Description

The Orange County Health Department has opening for a Family Navigator.
The work involves the responsibility for partnering with families who are struggling to make ends meet in Orange County as part of the work of the Family Success Alliance (FSA) through education, facilitation, collaboration, and advocacy to improve health outcomes. An employee in this class has responsibility for helping families navigate the complex systems of healthcare, mental health, social services, housing, and educational support by working with neighborhood schools, healthcare, housing, and other local agencies.
Work is performed under the regular supervision of the FSA Human Services Manager with leeway to exercise independent judgment in making decisions regarding client needs and requests within the framework of the Family Success Alliance program model. Supervision over others is not required of this position. Position does related work as required.
Work location: 300 W Tryon St, Hillsborough, NC 27278, USA

Our goal is to be a diverse workforce that is representative, at all job levels, of the residents we serve. Each position is a key contributor to the work in the department to address systemic racial inequities and prevent discrimination on the basis of race, age, color, disability, national origin, or sex. This work requires us to confront inequities of the past, reveal inequities of the present and develop effective strategies to move all of us towards an equitable future for all people in Orange County.

* A pre-employment drug screen is required. This position may require an SBI background check with fingerprinting due to the passing of GS 2025-16 effective 10/1/2025.
Full Performance of Knowledge, Skills, Abilities
Click the link below for full job specification which includes essential functions, knowledge, skills, abilities and physical requirements.
NOTE: The hiring range is on the posting NOT on the job specification.
MINIMUM QUALIFICATIONS

Possession of a High School Diploma or General Educational Development (GED) test equivalency AND one (1) year of working experience in human services.
Bi-lingual applicants in Burmese/Karen or Spanish are highly encouraged to apply.
Applicants who have work experience in navigating human service systems, identifying needed community resources, serving as cultural interlocutors and/or translator are preferred.
SPECIAL REQUIREMENTS

Possession of or ability to readily obtain a valid driver's license issued by the State of North Carolina for the type of vehicle or equipment operated.
All offers of employment are conditional upon successful clearance of pre-employment drug testing. Employment cannot commence until the employee has been cleared.
Must be able to travel and serve clients throughout Orange County and may be required to work hours outside of traditional business hours.
Orange County is an Equal Opportunity and Affirmative Action Employer
Supplemental Information
Orange County provides a competitive benefits package for permanent full-time and permanent part-time employees that includes:

• Participation in the North Carolina State Retirement System;
  • Orange County contributes 14.35% of your base salary per pay period and 16.10% for LEO.
• Health Insurance (Medical)
  • Orange County pays 100% of premiums for employee only coverage health insurance.
  • Orange County pays a portion of premiums for dependent(s) coverage health insurance.
• Dental Insurance
  • Orange County pays 100% of premiums for employee only coverage for dental insurance.
  • Orange County pays a portion of premiums for dependent(s) coverage for dental insurance.
• Vision Insurance
  • Orange County offers vision insurance for employee and dependent coverage with premiums rates between $5-$15 bi-weekly.
• Life Insurance
  • Orange County pays for an employee life insurance policy based on employees' salary up to $50,000.
  • Optional Life Insurance for employee and dependent life insurance policy.
• Short Term Disability
  • Orange County pays for an employee short term disability policy that provides income protection up to 11 weeks with a weekly benefit of 70% of your weekly salary.
• Optional Long Term Disability Coverage Policy
• Optional Insurance Policies: Pet Discount Program, Identity Theft Insurance, Legal Insurance
• 401(k) and 457 Deferred Compensation Plans
  • Orange County contributes $100 per pay period ($2600.00 annually) for supplemental retirement and you will have the option to select between which investment firm you would like to have these funds contributed to.
• 12 Paid Holidays
• Anniversary Leave ( 8 hours of leave on your anniversary each year)
• Annual Leave (based on service years and a 40-hour work schedule, pro-rated for permanent part time employees)
  • 0-2 Years of Service = 125.84 hours/year
  • 2-5 Years of Service = 145.08 hours/year
  • 5-10 Years of Service = 173.68 hours/year
  • 10-15 Years of Service = 202.80 hours/year
  • 15-20 Years of Service = 231.40 hours/year
  • 20+ Years of Service = 260.52 hours/year
• Sick Leave (based on service years and a 40-hour work schedule)
  • 96.2 hours/year
• Tuition reimbursement assistance
• Various other leave programs including civil, funeral, parental, etc.

01


Orange County is an E-Verify employer. E-Verify is a program that electronically confirms an employee's eligibility to work in the United States after completion of the Employment Eligibility Verification Form (Form I-9). I understand, that if hired, my employment eligibility will be verified through E-Verify.

• Yes

02


I understand that resumes are welcomed but do not substitute for the work experience section of this application and failure to complete the work experience section will result in an incomplete application, which will not be considered for eligibility. Did you fully complete the work experience section of this application?

• Yes
• No

03


Are you an Orange County Local Government employee?

• Yes, I am a Permanent Employee that has passed the Probationary Period
• Yes, I am an Employee but I have not passed the Probationary Period
• Yes, I am a Temporary Employee
• No, I am not an Employee

04


Do you have or are you able to obtain a driver's license valid in the State of North Carolina?

• Yes
• No

05


What is the highest level of education you have completed?

• GED
• High School Diploma
• Associate's Degree
• Bachelor's Degree
• Master's Degree
• Other Degree

06


Are you currently enrolled in, or plan to enroll in a college or university to pursue higher education?

• Yes
• No

07


How many years of working experience in human services do you have?

• None
• Less than 1 year
• 1 or more years

08


Do you have work experience in navigating human service systems, identifying needed community resources, serving as cultural interlocutors and/or translator?

• Yes
• No

09


Please indicate your proficiency in Spanish.

• I cannot read, write or speak Spanish
• I am proficient at reading and writing in Spanish
• I am proficient at speaking Spanish
• I am fluent in reading, writing and speaking Spanish

10


Please indicate your proficiency in Burmese/Karen.

• I cannot read, write or speak Burmese/Karen
• I am proficient at reading and writing in Burmese/Karen
• I am proficient at speaking Burmese/Karen
• I am fluent in reading, writing and speaking Burmese/Karen

11


Please list any other non-English language(s) you are proficient in speaking. If no other languages indicate N/A.
Required Question

Job Tags

Hourly pay, Permanent employment, Full time, Temporary work, Part time, Work experience placement, Local area,

Similar Jobs