Job Description

Fleet Maintenance Operations Manager Trainee

Join to apply for the Fleet Maintenance Operations Manager Trainee role at Ryder System, Inc.

Now hiring individuals interested in the transportation industry. This opportunity is a paid training program to learn how to manage a heavy?du?truck repair shop.

Location: Tukwila, WA

Schedule: Monday Friday

Hours: 2:30?am?to?11:00?pm

Work schedules are subject to change as the trainee progresses in the program.

Salary is determined based on internal equity, internal salary ranges, market data/ranges, applicants skills, prior relevant experience, certain degrees or certifications, etc.

Ryder offers comprehensive health and welfare benefits, including medical, prescription, dental, vision, life insurance and disability insurance options, as well as paid time off for vacation, illness, bereavement, family and parental leave, and a tax?advantaged 401(k) retirement savings plan.

Essential Functions

• Responsible for customer relationship activities by providing quality customer interface, proactive customer management, issue resolution, and customer satisfaction.
• Coordinate with the rental department to ensure maximum utilization without compromising lease customers.
• Partner with Sales staff on customer calls for new business and increased customer satisfaction.
• Manage running costs and maintenance overheads. Ensure policy and processes are followed to optimize running costs and maintenance overhead.
• Accountable for coordinating with Maintenance, Asset Management, Sales and Marketing to ensure customer satisfaction.
• Ensure accurate PM scheduling and follow up, breakdowns and vehicle status updates; oversee Technician work planning for efficiency, training, and flexibility.

Additional Responsibilities

• Relocation within the business unit at the conclusion of the training program is required.
• Performs other duties as assigned.

Skills And Abilities

• Detail oriented with excellent follow?up practices, Required.
• Strong verbal and written communication skills, Required.
• Instills commitment to organizational goals, Required.
• Capable of multi?tasking, highly organized, with excellent time management skills, Able to prioritize work, Required.
• Flexibility to operate and self?driven to excel in a fast?paced environment, Required.
• Strong mechanical skills, Required.
• Effective interpersonal skills, Excellent influencing skills, Required.
• Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors), Required.
• Ability to work independently and as a member of a team, Required.

Qualifications

• Bachelor's Degree, Required.
• 1 year or more in customer service with issues resolution experience, Preferred.
• Strong PC knowledge/skills to include spreadsheet and word processing software packages, Advanced, Required.
• Basic understanding of Business Finance, controls and metrics, Beginner, Required.

Compensation Information

Pay Type: Salaried

Minimum Pay Range: $65,000

Maximum Pay Range: $65,000

Benefits Information

For all full?time positions only, Ryder offers comprehensive health and welfare benefits, to include medical, prescription, dental, vision, life insurance and disability insurance options, as well as paid time off for vacation, illness, bereavement, family and parental leave, and a tax?advantaged 401(k) retirement savings plan.

Equal Opportunity Employer

Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace.

All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.

Some positions require additional screening that may include employment and education verification; motor vehicle records check and a road test; and/or badging or background requirements of the customer to which you are assigned.

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