Job Description

Job Description

Internships at UnitedHealth Group. If you want an intern experience that will dramatically shape your career, consider a company that’s dramatically shaping our entire health care system. UnitedHealth Group internship opportunities will provide a hands-on view of a rapidly evolving, incredibly challenging marketplace of ideas, products, and services. You’ll work side by side with some of the smartest people in the business on assignments that matter. So here we are. You have a lot to learn. We have a lot to do. It’s the perfect storm. Join us to start  Caring. Connecting. Growing together. 

At Optum , part of the UnitedHealth Group family of businesses, you will join a community-based, multi-specialty, physician-led organization where you will work with talented peers on a common purpose: improving the quality, cost, and experience of health care. Here, we focus on delivering the best patient care, rather than volume. Through innovation and superior care management, we support patients and your well-being as a team member. Join a team at the forefront of value-based care and discover the meaning behind.

The Nursing Internship Program is full-time, 40 hours per week for 10 weeks starting June 3, 2024.

The Nursing Internship Program is designed to provide nursing students the opportunity to gain hands on experience in areas within the nursing field outside of hospital bed-side patient care. During the experience you will get exposure to patient care needs through the healthcare continuum, enrichment opportunities such as the UHG Corporate Headquarters Experience, Day in the Life of a Nurse Series, Enterprise Foundations, networking, and student cohort connections. Nursing interns will be aligned to one of the following areas below (opportunities may vary by market):

Case Management

• Assist the provider/nursing team with various care coordination activities

• Collaborates with all key stakeholders; providers, nursing homes/assisted living facilities, PCPs, families, interdisciplinary care teams and any other identified stakeholders

• Assist with identifying gaps in the HEDIS/Quality measures and communicating these to the provider for resolution. i.e. missing vaccinations, lab work etc.

Utilization Management

• Provides relevant clinical information to the request and the criteria used for decision-making.

• Ensures that there is evidence that the UM nurse reviewer documented communications with the requesting provider to validate the presence or absence of clinical information related to the criteria applied

• Advocate for patients and families as needed to ensure the patient’s needs and choices are fully represented and supported by the health care team

Population Health

• Assess, plan and implement care strategies that are individualized by patient and directed toward the most appropriate, least restrictive level of care

• Identify and initiate referrals for social service programs; including financial, psychosocial, community and state supportive services

• Advocate for patients and families as needed to ensure the patient’s needs and choices are fully represented and supported by the health care team

Telephonic Nursing

• Provides nursing support for health service providers over the phone

• Provide education to patients, deploying best practices and standard workflow in their daily activities

• Analyze, investigate, and resolve individual care quality, coordination of care, service and access issues

Direct Patient Care

• Actively participates in the care team to ensure that patient needs and preferences are incorporated into the comprehensive plan of care

• Performs authorized technical procedures competently (e.g., EKG, phlebotomy, starting/ monitoring IVs, selected laboratory tests, etc.) as may be required in clinical practice area

• Using population-specific knowledge and clinical expertise, contributes to the continual assessment and effective management of the health needs of assigned patient populations

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• Currently enrolled in an accredited RN Bachelors Degree program with graduation anticipated within 12 months of internship.
• Current Basic Life Support (BLS) certification

• Must be available to work full-time, 40 hours per week during the duration of the summer internship program (from June 3 - August 9)

• Must be eligible to work in the U.S. without company sponsorship, now or in the future, for employment-based work authorization (F-1 students with practical training and candidates requiring H-1Bs, TNs, etc. will not be considered)

Preferred Qualifications:

• 3.0 or higher cumulative GPA 

• Demonstrated oral and written communication skills

• Knowledge of clinical terminology 

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

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