Job Description

Project Manager

GovCIO is looking for a Project Manager to join our Health PMO team. The candidate should have experience with a civil agency, preferably the Department of Veterans Affairs. The environment is dynamic, and client needs are often evolving. As such, thought leadership, problem-solving, rapid learning, and carrying the innovative mindset needed to lead our clients through conceptualization, strategic planning, and execution is important. Additionally, flexibility and forward-thinking views are important for success. Candidate will be responsible for managing the product throughout the product life cycle from inception to sunset in support of organizational strategy and objectives. This is a fully US-based remote position with core hours of operation from Monday to Friday 8 AM to 5 PM ET.

Responsibilities:

• Manage Agile delivery model, whether Scaled Agile Framework (SAFe), Lean Kanban, DevSecOps, or other iterative development approaches.
• Gather, manage, and prioritize customer requirements.
• Act as the customer advocate articulating the user's needs, working closely with engineering, operations, architecture, and other cross functional teams to ensure business case and customer satisfaction goals are met.
• As the Agile product manager, work with customers and company leadership to maintain the product direction and represent the true voice of the customer.
• Serve as the primary product manager, managing governance, oversight, and reporting requirements.
• Respond to data calls and provide ongoing progress reports.
• Analyze, document, and recommend technical product management approaches.
• Responsible for managing multiple products under a complex program.
• Create strategic road maps, with alignment to goals and operations plans.
• Serve as an escalation point for customer concerns if/when they arise and identify appropriate resolutions to achieve client satisfaction in a timely manner.
• Provide product related leadership and direction to clients, key stakeholders, and executive leadership.
• Provide advice on product line performance improvement through automation, continuous integration pipelines (CI/CD), and other means such as DevOps and/or DevSecOps.
• Analyze existing processes and identify how to improve, optimize, and streamline them to improve team efficiency and effectiveness.
• Responsible for collecting, analyzing, managing, and reporting key Product execution status and metrics across all aspects of the Agile product development lifecycle.
• Responsible to support communications, program baseline support, strategic planning and analysis, data collection, quality reviews, risk management, scheduling, and overall management of supporting products.
• Monitor, track, and provide client reports on project schedule, work plan, risks, and budget to ensure the project meets targeted dates and goals.
• Ensure capture and monitor action items status, produce, and communicate meeting minutes and drive action to their proper resolution or conclusion.
• Identify and manage risks and issues impacting the progress and outcome of the assigned products.
• Provide in-depth reporting support and take ownership of the status reporting and preparation of detailed updates that go to Senior Leadership.
• Support fast turnaround on data call requests and coordinate in data gathering from the appropriate program resource(s).
• Support the product owner in day-to-day business analysis of various processes supporting the product/business.
• Responsible for removing roadblocks and risks for the business by actively solving problems individually, through leadership and coordination with support teams.
• Collaborate with business and functional owners to define and document requirements, resolutions for issues, works with technical team internal and external to the initiative to ensure outcomes delivery on time, within scope and budget and of desired quality.

Qualifications:

Required Skills and Experience:

• Bachelor's Degree in a Business, Engineering, or technical discipline plus 5-8 years of experience; 5 additional years of experience can be substituted for the degree requirement.
• Experience in product management life cycle.
• Experience managing multiple products or projects concurrently.
• Intermediate level or greater experience using JIRA for JIRA tracking, updates, and reporting.
• Experience working in an Agile or SAFe environment.
• Understanding of DevSecOps principles, practices, and key performance indicators.
• Strong facilitation and excellent verbal communication, oral presentation, analytical and written communication skills.
• Experience in business process analysis for process improvements and developing strategic solutions.

Preferred Skills and Experience:

• Department of Veterans Affairs product management experience or experience in government civil service.
• General understanding of Clinical processes and terminology.
• Proficient with MS Office (Word, Excel, PowerPoint, Visio).
• Proficiency in MS SharePoint and MS Teams.
• Certified Scrum Master.
• Certified SAFe.
• Understanding of Lean Six Sigma and LEAN principles and processes.
• Release Management and Configuration Management understanding.
• Familiarity with the Electronic Health Record (EHR).
• Experience in governance and compliance principles and best practices.
• Experience in Healthcare IT systems or solutions.
• Excellent planning and product oversight skills.
• Excellent prioritization and time management skills.
• Excellent attention to detail and ability to meet deadlines and stay organized.
• Excellent conflict management and servant leadership skills.
• Ability to work in a fast-paced, collaborative environment.

Clearance:

Ability to obtain/maintain VA suitability/public trust (NACI-2) clearance.

Company Overview:

GovCIO is a team of transformers--people who are passionate about transforming government IT. Every day, we make a positive impact by delivering innovative IT services and solutions that improve how government agencies operate and serve our citizens. But we can't do it alone. We need great people to help us do great things - for our customers, our culture, and our ability to attract other great people. We are changing the face of government IT and building a workforce that fuels this mission. Are you ready to be a transformer?

What You Can Expect:

Interview & Hiring Process:

• During the Interview Process: Virtual video interview conducted via video with the hiring manager and/or team. Camera must be on. A valid photo ID must be presented during each interview.
• During the Hiring Process: Enhanced Biometrics ID verification screening. Background check, to include: Criminal history (past 7 years), Verification of your highest level of education, Verification of your employment history (past 7 years), based on information provided in your application.

Employee Perks:

At GovCIO, we consistently hear that meaningful work and a collaborative team environment are two of the top reasons our employees enjoy working here. In addition, our employees have access to a range of perks and benefits to support their personal and professional well-being, beyond the standard company offered health benefits, including:

• Employee Assistance Program (EAP)
• Corporate Discounts
• Learning & Development platform, to include certification preparation content
• Training, Education and Certification Assistance*
• Referral Bonus Program
• Internal Mobility Program
• Pet Insurance
• Flexible Work Environment

*Available to full-time employees

Our employees' unique talents and contributions are the driving force behind our success in supporting our customers, which ultimately fuels the success of our company. Join us and be a part of a culture that invests in its people and prioritizes continuous enhancement of the employee experience.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, disability, or status as a protected veteran. EOE, including disability/vets.

Posted Pay Range:

The posted pay range, if referenced, reflects the range expected for this position at the commencement of employment, however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, education, experience, and internal equity. The total compensation package for this position may also include other compensation elements, to be discussed during the hiring process. If hired, employee will be in an "at-will position" and the GovCIO reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including

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