Job Description

Job Description and Duties

Why Join DHCS?

The Department of Health Care Services (DHCS) is the backbone of California’s health care safety net. Our success is made possible by the hard work of more than 4,800 DHCS team members and through collaboration with the federal government and other state agencies, counties, and partners for the care of low-income families, children, pregnant women, older adults, and persons with disabilities. This is an exciting opportunity to join our diverse team in the following role. If you are interested in joining our team, apply today

About this Role:

The Department of Health Care Services (DHCS), Workers’ Compensation and Robert F. Kennedy Program (WCRKP) is looking for a highly motivated individual to join our team. WCRKP is responsible for the recovery of Medi-Cal expenditures paid on behalf of Medi-Cal members who have workers’ compensation claims with employers, insurance companies, or the Workers’ Compensation Appeals Board (WCAB). This position will provide an opportunity to develop and demonstrate strong critical thinking, problem-solving, and negotiation skills. The analyst will perform detailed analytical work for the WCRKP. These duties include, but are not limited to reviewing legal documents, analyzing data involved with the recovery of funds spent for treatments and services, administrative responsibilities, and managing case files to maximize the reimbursement amounts received. Under the supervision of the Staff Services Manager I, the Recovery Analyst will correspond verbally and in writing with attorneys, insurance carriers, and the WCAB to secure payments in a timely manner.  

The ability to use independent judgment and communicate effectively with management, external stakeholders, and the Office of Legal Services is essential. The individual must be able to follow guidelines and use independent judgment and discretion to apply state and federal laws, regulations, policies, and procedures.

This position is pending HR approval.

Have questions and/or need assistance?

Contact Recruit@dhcs.ca.gov, we are here to help walk you through the state hiring process!

You will find additional information about the job in the .

Working Conditions

Please see the Telework and Salary Information section below for telework, reporting location, and temporary statewide salary reduction details.

Please note: This position is located in West Sacramento, which is in Yolo County. Please ensure you have chosen Yolo County as a place you are willing to accept employment on your CalCareer profile.

Our campus-style office offers FREE parking, and is near the freeway, a shopping center, and several dining options.

Special Requirements

Simple Application Steps

If you are interested in this position, complete the following these simple steps:

1. Review the education and experience minimum qualifications (MQ’s) of the Staff Services Analyst or Associate Governmental Program Analyst . See the Minimum Requirements section above.
2. Complete the supplemental application and the state application by clicking “Apply Now” above. See below for detailed application instructions.
3. Submit your application package with all required documents, which include the supplemental application - see the "Required Application Package Documents" section below.
4. Once you have applied, take the Staff Services Analyst Exam or

Desirable Qualifications

In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

• Strong analytical and organizational skills with a keen attention to detail.

• Good time management and multitasking skills.

• Good written and oral communication skills.

• Ability to work independently or as part of a collaborative team.

• Ability to follow applicable procedures, policies, and statutes.

• Positive attitude with an eagerness to learn.

• Excellent customer service skills.

• Excellent attendance and punctuality.

• Innovative thinker.

Supplemental Application Requirement Section

Applicants are  required  to respond to the Supplemental Application (SA) questions.  The DHCS may not consider applicants who fail to provide an SA with their application. Resumes do not take the place of the SA.

• Your response must be no more than two (2) single-spaced page, typewritten in Arial 12 pt. font.
• The use of artificial intelligence (AI) to answer the questions is not allowed. Any answers that use AI may be disqualified from consideration .

1.  Describe a situation when you had to re-prioritize your workload assignments in light of a competing deadline. How did you re-prioritize your assignments? What was the outcome?

2.  Describe a time when you used fact-finding skills to gain information needed to solve a problem. What was the problem? How did you analyze the information you gathered? What was the outcome?

Benefits

DHCS is dedicated to creating an innovative workplace for its team members that is inclusive, diverse, and interactive! Here are a few of the ways we stay engaged with our team:

• Continuous and ongoing training
• Diversity, Equity, and Inclusion program activities
• Employee Assistance Program (EAP)

Additionally, as a team member of the State of California, you may be eligible for many benefits, such as:

• Medical, including health, dental, and vision insurance.
• Paid Holidays and vacation/leave
• Defined retirement program
• Savings Plus Program (401(k), 457)
• Medical/Dependent Care Reimbursement Accounts

Full benefits information can be found on  CalHR's California State Civil Service Employee Benefits Summary .

DHCS 2023-2027 Strategic Plan provides more information about our commitment to serving Californians and organizational excellence.

We need your help! Please let us know how you heard about our position by taking this brief optional survey:  SurveyMonkey link . This survey is not required to be considered for this position.

Telework and Salary Information

This position is currently eligible for telework up to three days per week and is required to report in person a minimum of two days per week. The amount of telework is at the discretion of the Department and is subject to change consistent with DHCS’

Telework Program and Government Code sections 14200 – 14203. Telework is available to California residents, and proof of residency may be required.

Business travel may be required, and reimbursement considers an employee’s designated office and residence subject to regulations and bargaining unit contract provisions. All commute expenses to the reporting location will be the responsibility of the selected candidate.

The DHCS office location for this position is 840 Stillwater Road, West Sacramento, CA  95605

Effective July 1, 2025, the California Department of Human Resources (CalHR) implemented the temporary Personal Leave Program 2025 (PLP 2025). PLP 2025 directs that each employee receive a temporary reduction in pay in exchange for PLP 2025 leave credits.  The temporary salary reduction percentage and the number of PLP 2025 leave credits are based on the position’s associated bargaining unit. The salary range(s) included in this job advertisement do not include the temporary salary reduction. Please reach out to the hiring unit contact listed on this job advertisement for details.

New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable.

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

• Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
• Resume is optional. It may be included, but is not required.
• Supplemental Application - Refer to the Supplemental Application Requirement Section for instructions.

Job Tags

Permanent employment, Full time, Contract work, Work at office, Remote work, 2 days per week, 3 days per week,

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