Our Company: Starforge Systems was built around the core idea of making products that set a new standard in computer gaming. We were founded by a team of industry veterans alongside a group of content creators in August 2022. We set out to change the standard for customer service, build quality, and cable management in the industry, while still making sure our computers were affordable and accessible. Schedule: Tuesday - Saturday, preferably from 10am - 6pm CT Job Duties: Identify, investigate, and resolve customer questions or problems with computer software and hardware Provide email, chat, and telephone support to end-users experiencing technical difficulties Apply knowledge of computer software, hardware, and procedures to solve problems Guides users through diagnostic and troubleshooting processes, which may include use of diagnostic tools and software and/or following verbal instructions Identify and escalate support situations requiring urgent attention Track and route support requests via computerized ticketing system; thoroughly document resolutions Stay current with product upgrades, system information, and business updates Collaborate with other team members to research and resolve problems Perform other related duties as assigned Requirements Required Skills/Abilities: Proficient with or the ability to quickly learn an array of computer hardware and software. Thorough understanding of computer software and hardware, including desktop computers, network devices, and peripherals. Excellent verbal and written communication skills Excellent interpersonal and customer service skills Professional and pleasant telephone manner Ability to explain technical issues to technical and nontechnical customers Strong analytical and problem-solving skills. Proficient with Microsoft Office Suite or related software. Willingness to have telephone conversations monitored for quality assurance. Education and Experience: Associate's degree in Computer Science or related field preferred 2+ years of experience in customer technical support preferred Physical Demands: Able to sit for the duration of the workday Able to use a keyboard, headset, and computer monitor for the workday Benefits Health Care Plan (Medical, Dental & Vision) Retirement Plan (401k) Paid Time Off (Vacation, Sick & Public Holidays) Short Term & Long Term Disability Work From Home OTK Media
...medical benefits, and malpractice coverage Must be okay with being the only ortho spine (to start) Experience in starting a line/growing volume is a plus Open to H-1B visas Experienced surgeons and new grads are welcome to apply Spine focus; doing general ortho is a plus...
Job Title: Telehealth NurseJob DescriptionThis role involves providing telehealth services to patients, caregivers... ...to identify Adverse Events and Product Complaints.Work EnvironmentThis is a remote work-from-home position available anywhere in the U.S. A secure and...
...Class A CDL Flatbed Truck Driver Lease Purchase Owner Operator Start ASAP! _ POSITION DETAILS: ~ Average $1,400 to $2,100 Per Week ~ One, Two and Three, Year Lease Purchase Options Available, ~ No Money Down ~ No Credit Check ~ No fixed expenses for...
[Security Guard] - Earn highly competitive compensation packages with industry-leading training / Customizable Work Hours (tailor your schedule... ...fit your needs) - Cornerstone Protective Services is hiring Unarmed Security Guards trained to secure places from threats,...
Job Description Job Description Located in Honolulu, HI Salary: up to $22/hr Accounts Receivable (AR) Specialist Honolulu, HI | Up to $22/hour We're seeking anAR Specialist to join a respected, well-established local company known for its positive work ...