Travel Coordinator / Travel Agent (Omaha) Job at Diventures, Omaha, NE

ME1pN1phVW5QTk5SZXE4ZDNveDRZaW9ac2c9PQ==
  • Diventures
  • Omaha, NE

Job Description

At Diventures we are in the relationship business. The Travel Coordinator contributes to the success of the Diventures Travel program by consistently building positive experiences and lasting relationships with our customers through high-touch, high-communication, and personal customer service.

As the primary interface for our travel customers, the Travel Coordinator works directly with Diventures travelers to provide concierge-level customer service both in person and over the phone. The Travel Coordinator is the first point of contact for the Diventures traveler and manages all customer travel details. The Travel Coordinator supports completion of customer travel packages by creating itineraries, trip guidelines, and other important travel information.

The Travel Coordinator will work under the guidance of the Operating Partner, responsible for entering all information into the travel management system, the Travel Coordinator focuses on 'getting all of the details right' including traveler information and trip details to ensure a world-class travel experience.

  • Provide concierge level customer service
  • Research travel destinations
  • Create complete travel packages
  • Work to make sure the Travel program runs efficiently and effectively
  • Transcribing & compiling travel details and traveler information
  • Maintain accuracy, be well organized, and understand complicated logistical information

In partnership with the Operating Partner, the Travel coordinator works to ensure all Diventures Travel offerings are well researched, organized and packaged in a way that prioritizes experience and maximizes customer value.

Reporting directly to the Operating Partner, the Travel Coordinator works closely with the Travel Manager, the Store Support team, Diventures trip leaders and customer experience specialists to ensure ongoing communication efforts about our travelers and trip details.

Key Attributes of the successful Diventures Travel Coordinator

  • Meticulous with a high attention to detail
  • Obsessed with the customer experience
  • Effective time manager
  • Great written, verbal and phone communication skills
  • Ambitious
  • High level of confidence
  • Collaborative
  • Dependable
  • Problem-solver
  • Patient
  • Hard Working
  • Self-Motivated
  • Sense of urgency and sensitivity to customers' time and need

Required Competencies:

  • 3-5 years experience as a Travel Coordinator, Travel agent, executive assistant or similar concierge customer service role
  • Sabre or GDS experience
  • Significant, relevant experience communicating with customers: in person, over the phone, and in writing
  • Command of Microsoft Office suite products to include, outlook, word, excel, etc
  • Significant relevant work experience, in a high volume on-demand customer service setting
  • Demonstrable problem solving acumen and ability to resolve travel-related issues in timely & effective manner
  • Strong preference will be given to those with Travel & or Scuba knowledge and experience.

For more information, or to apply now, you must go to the website below. Please DO NOT email your resume to us as we only accept applications through our website.

PDN-a071b7f5-fe6f-45a9-84f5-be5d25437bc6

Job Tags

Full time, Work experience placement, Work at office,

Similar Jobs

Air Sea Packing Group

Art Handler Job at Air Sea Packing Group

Part-Time Art Handler. If youre looking to grow in the world of fine art logistics and you have a passion for it, then we just may have the perfect role for you! Air Sea Packing Group operates multinational white-glove logistics network which transports artwork, antiques... 

Raising Cane's

Cook Job at Raising Cane's

Job Description Starting hiring pay at: 15.50 As a Cook at Raising Canes, you will set the pace of the Restaurant by ensuring all of the food we serve meets our high standards. Working in the Kitchen at Raising Canes is a fun and fast paced environment. Crank...

Speechify

AI Engineer & Researcher, Inference Job at Speechify

 ...engineers, AI research scientists, and others from Amazon, Microsoft, and Google, leading PhD programs like Stanford, high growth startups like Stripe, Vercel, Bolt, and many founders of their own companies. This is a key role and ideal for someone who thinks strategically... 

Aerotek

Marine Electrician Job at Aerotek

Job Description Job Description Job Title: Marine Electrician Job Type: Contract to Hire Position Overview Were looking for a highly skilled Marine Electrician with prior experience in the Navys A or E Division to join our shipboard systems team. In this ...

Bollinger Shipyards

Tack Welder (FCAW/SMAW) Job at Bollinger Shipyards

 ...Job Description Job Title: Tack Welder Location: Houma, LA Job Summary: The Tack Welder provides essential support to ship fitters by assisting with tacking, grinding, and other welding-related duties as directed. This role requires the ability to perform...